HELP CENTER
Support
We're here to help you get the most out of Karta. Browse our resources below or reach out to our team directly.
Frequently Asked Questions
How do I create an account?
Visit our homepage and click "Sign Up" to create your account. You can sign up using your email address or connect with GitHub. Once registered, you can start building your profile and exploring opportunities.
How do I update my profile?
Navigate to your profile page by clicking on your avatar in the top right corner. From there, you can edit your information, update your skills, add work experience, and customize your public profile.
Is Karta free to use?
Karta offers a free tier that includes core features for building your profile and discovering opportunities. Premium features are available through our subscription plans for additional functionality.
How do I delete my account?
You can delete your account from your account settings. Go to Settings, scroll to the bottom, and click "Delete Account". Please note that this action is permanent and cannot be undone.
How is my data protected?
We take data protection seriously. Your information is encrypted in transit and at rest. For full details, please review our Privacy Policy.
Can I change my username?
Yes, you can change your username from your profile settings. Keep in mind that your old username will become available for others to claim, and any links to your old profile URL will no longer work.
Resources
Response Times
Our support team typically responds within 24-48 business hours. For urgent matters, please include "URGENT" in your email subject line and we'll prioritize your request.